Absences are a frequent part of the workplace. People get sick, their cars break down and emergencies unfortunately occur. When an employee can't make it into work, managers must step in to ensure their responsibilities get done, whether that means performing the tasks themselves, assigning another staff member with extra duties for the day or accepting that they will be short-staffed.
The Bureau of Labor Statistics reported that 102,590 full-time wage and salary workers above the age of 16 did not perform their normal time and attendance during 2012 due to illness, injury, childcare conflicts, personal or family obligations, and a number of other reasons. If absences occur just once in a blue moon, employers may be able to recover with little burden. When workers miss work repeatedly, supervisors may begin to realize they have a problem.
Instead of acting on impulses when employees don't show up for work - which can increase liability for a dispute or even lawsuit- managers should gather evidence from the company timeclock to learn about the actual frequency and nature of employees' absences. Some payroll processing systems generate records that can be used to assess an individual's history and performance, according to the United States Small Business Administration.
After leafing through payroll records, employers can put a performance plan into place and communicate clear consequences for non-compliance, the source adds. Employees who have been warned of potential consequences will then understand what they risk the next time they can't make it into work.
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